Two separate recall campaigns in the UAE affect selected Rolls-Royce Cullinan SUVs and Chevrolet Silverado and GMC Sierra pickup trucks. The issues are different, but both should be treated seriously: Cullinan owners may need a dealer inspection or repair linked to a vehicle component, while certain GM trucks may require work on the roof-rail airbag inflator system.

Owners should not assume that every vehicle of the same model is affected. Recall eligibility is normally determined by the vehicle identification number, or VIN, so the most reliable next step is to check directly with the authorised distributor or dealer.

What is wrong with the recalled Rolls-Royce Cullinan models?

The Rolls-Royce Cullinan campaign concerns a potential manufacturing or component-related issue identified in a limited group of vehicles supplied through AGMC in the UAE. The exact repair can vary according to the affected production batch and the vehicle's VIN.

As with most manufacturer recalls, the purpose is to correct a fault before it can lead to a safety issue, reduced vehicle performance or non-compliance with required standards. Rolls-Royce owners should arrange an inspection even if the SUV is running normally and no warning messages have appeared.

  • The campaign applies only to selected Cullinan vehicles.
  • Owners may be contacted directly using dealer registration records.
  • The dealer will confirm whether an inspection, software update or parts replacement is required.
  • Recall repairs are generally carried out free of charge.
A technician inspecting rear seat-belt mounting hardware in a Rolls-Royce Cullinan.
The Cullinan campaign concerns rear seat-belt bolts and seatback-lock hardware.

Affected model years and approximate number of units recalled by AGMC

The AGMC recall is understood to involve a relatively small number of Rolls-Royce Cullinan vehicles in the UAE, rather than the full Cullinan population on the road. The affected model years and number of units can differ from recall notices issued in other markets because UAE deliveries, production dates and distributor allocations are not identical.

For that reason, an owner should use the published campaign reference or provide the VIN to AGMC rather than relying on the registration year alone. A vehicle registered recently may have been built earlier, while another Cullinan from the same model year may fall outside the affected production range.

What is the defect in the recalled Chevrolet Silverado and GMC Sierra trucks?

The Chevrolet Silverado and GMC Sierra recall concerns the roof-rail airbag inflator system on certain pickup trucks. Roof-rail airbags are designed to deploy during certain side-impact or rollover events, helping protect occupants near the side glass and roof area.

An inflator-related issue can affect how an airbag deploys in a collision. Depending on the specific vehicle and campaign scope, the inflator may not perform as intended, which means the restraint system may not provide the designed level of protection when it is needed.

The Silverado and Sierra share much of their underlying engineering, so a safety campaign affecting one model can also apply to the other. However, owners should still check their own VIN, as cab configuration, model year, factory and production period can determine whether a truck is included.

2018 Chevrolet Silverado and GMC Sierra pickup trucks parked at a UAE service lot.
The truck recall applies to selected 2018 Silverado and Sierra models.

Why the roof-rail airbag inflator fault poses a safety risk

Airbags are part of a wider safety system that also includes seat belts, sensors and the vehicle's body structure. They are intended to deploy with controlled timing and force in particular types of accidents, not simply in every impact.

If a roof-rail airbag inflator does not operate correctly, occupants may have less protection during a qualifying crash. This is especially relevant in side impacts and rollover situations, where head protection can be critical.

  • A fault may affect the airbag's deployment performance.
  • The problem may not be visible during normal driving.
  • No dashboard warning light is required for a vehicle to be included in a recall.
  • The repair should be completed before assuming the restraint system is fully up to manufacturer specification.

Owners should continue to wear seat belts correctly, including rear-seat passengers. Seat belts remain the first line of occupant restraint, while airbags are designed to supplement them.

How can UAE owners check if their vehicle is included in these recalls?

The quickest and most accurate method is to contact the authorised UAE distributor or dealer and provide the full VIN. The VIN is a 17-character code usually found at the base of the windscreen on the driver's side, on the driver's door frame, and in the vehicle registration documents.

Rolls-Royce Cullinan owners can contact AGMC or their servicing dealer. Chevrolet and GMC owners should contact the authorised General Motors distributor or their preferred authorised service centre in the UAE.

  • Have the VIN ready before calling or submitting an online enquiry.
  • Confirm whether there are any open safety recalls on the vehicle.
  • Ask whether parts are available and how long the workshop visit is expected to take.
  • Check recalls even if the vehicle was bought used or imported.
  • Keep any recall notice, booking confirmation and repair invoice for your records.
A technician examining the roof-rail curtain-airbag area inside a pickup truck.
A roof-rail inflator fault can become hazardous if the airbag deploys.

Steps owners should take if their vehicle is affected

If a dealer confirms that a vehicle is part of an open campaign, book the repair as soon as possible. Recall work is generally completed at no cost to the owner, provided it is carried out through the authorised network.

The service advisor should explain the nature of the campaign, the expected duration of the visit and whether any parts need to be ordered. In some cases, the repair may be completed during a routine service appointment. In others, the dealer may need the vehicle for longer.

What to do before the workshop visit

  • Confirm the booking using the VIN, not just the registration number.
  • Ask whether the dealer needs to inspect the vehicle before ordering parts.
  • Remove personal belongings if the vehicle may remain at the workshop.
  • Tell the service advisor about any warning lights or unusual symptoms, even if they may be unrelated.
  • Request written confirmation when the recall has been completed.

Do not ignore a recall simply because the car or truck feels normal. Many recall defects are identified through factory testing, supplier reviews or reports from other markets before an owner experiences a problem.

How these recalls differ from earlier UAE recall campaigns

Recall campaigns are specific to a particular defect, production period and affected VIN range. A Rolls-Royce or GM vehicle that received a recall repair in the past can still be subject to a new campaign if a separate issue is later identified.

Earlier UAE campaigns may have involved software updates, fuel-system components, braking equipment, seat belts, electrical systems or other airbag parts. This latest GM campaign is specifically focused on the roof-rail airbag inflator, while the Cullinan action is a separate Rolls-Royce campaign handled through AGMC.

It is also important not to confuse a recall with a service bulletin or routine maintenance recommendation. A safety recall is issued to address a defined issue on eligible vehicles, and the manufacturer provides the remedy through its authorised network.

A vehicle owner speaking with a service adviser at a UAE dealership.
Owners can contact the relevant dealer with their VIN to confirm recall eligibility and arrange inspection.

Key takeaways for Rolls-Royce, Chevrolet and GMC owners in the UAE

The main point is simple: check the VIN and complete any open recall promptly. The Cullinan and GM truck campaigns concern different vehicles and different technical issues, but both require confirmation from the relevant authorised distributor.

  • Selected Rolls-Royce Cullinan SUVs are covered by a separate AGMC recall campaign.
  • Certain Chevrolet Silverado and GMC Sierra trucks may need attention for a roof-rail airbag inflator issue.
  • Model year alone does not confirm recall eligibility.
  • Recall repairs are normally free through the authorised dealer network.
  • Used-car buyers should check for outstanding recalls before completing a purchase.

For buyers considering a used Cullinan, Silverado or Sierra, an open recall should not automatically rule out the vehicle. However, it should be completed before or immediately after purchase, and the buyer should obtain proof that the repair has been closed.

People Also Ask

How do I know if my Rolls-Royce Cullinan has an open recall in the UAE?

Contact AGMC or an authorised Rolls-Royce service centre with the vehicle's 17-character VIN. The dealer can check whether the Cullinan is included in an open recall campaign and arrange the required repair.

Are Chevrolet Silverado and GMC Sierra recall repairs free in the UAE?

Safety recall repairs are generally carried out free of charge by the authorised distributor or dealer. Owners should confirm parts availability and booking requirements when contacting the service centre.

Can I drive my Silverado or Sierra if it has a roof-rail airbag recall?

Owners should contact the authorised dealer for vehicle-specific advice. A recall does not always mean a vehicle must be parked immediately, but the repair should be booked promptly because it concerns occupant protection in a crash.

Does a warning light appear for a roof-rail airbag inflator recall?

Not necessarily. A vehicle can have an open airbag recall without an airbag warning light or any noticeable driving symptom, which is why a VIN check is important.

Should a used-car buyer check for recalls before buying in the UAE?

Yes. Ask the seller for the VIN and check with the authorised dealer for open recalls. If a recall is outstanding, confirm that the seller will complete it or arrange the repair immediately after purchase.